CV

Heidi Tetri

Heidi Tetri

Digital Problem Solver

I love good digital services and new teghnoly solutions. Passionate to design a WOW customer experience and work in amazing and innovative working environment.

Service designer

Ambientia Oy

1 / 2017 –
Service design projects for various big companies and state administration. Also digital business development and eCommerce projects.

– Workshop facilitation
– Wireframes and prototyping
– Recognize customer’s processes, behavior and challenges
– Data visualisation

 

Digital Marketing, Service designer and eCommerce specialist

Kiila Creative

12 / 2015 – 12 / 2016
Digital marketing and social media projects to many different types of companies. Also digital business development and eCommerce sparring.

– Service design
– Sosial media and digital communication strategies
– Web design, UI, UX
– Packaking design
– Social media and eCommerce training
– Google Adwords.

 

Founder and CEO

Hakuna Market

12 / 2014 – 12 / 2015
Hakuna Market was innovative online grocery. We were first Finnish webshop who shows best before- and use before -dates online and deliverytime was just an hour.

– Consept
– Financing
– Customer and supplier relations
– Marketing
– Superior

 

Copywriter and Communication Planner

Mainostoimisto SST

03 / 2013 – 11 / 2014
Online campagnies, mobile apps, responsive websites, web services and sosialmedia strategies for big Finnish companies and public enterprises.

– Advertising, marketing and promotion materials and campagnies
– Customer releases, newsletters, magazines, articles, interviews, vlogs and blogs
– Web pages and mobile apps
– Social media contents
– Communication strategies and implemention

 

SEO Copywriter and web AD

Fonecta Media

09 / 2012 – 03 / 2013
Copywriting of search engine friendly websites and website layout design for various customers.

– Google tools
– Web and digital copywriting
– Web design
– SEO

 

Web and media journalist

YLE

01 / 2011 – 09 / 2011
– Brainstorming
– Media digitization (audio and audiovisual)
– Article and blog writing
– Social media
– Podcasts

 

Insurance adviser

Tapiola-ryhmä

05 / 2007 – 08 / 2018
I worked as an switchboard operator and a car insurance adviser. The job description was wide and the place was great opportunity to get an overall picture of insurance business.

– Switchboard operator
– Car insurance processing
– Mailing
– Invoice processing